Anonymity Online

When you google yourself, what do you find?  What does your electronic footprint look like?  Do you have a personality online? It’s been said if a business doesn’t show up in Google, it doesn’t exist.  Is the same true for

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Posted in Entrepreneurship

The Go-Giver

the go-giver

The Go-Giver is a short story (120 pages) on the secrets to success in business and in life.  It’s written in the familiar form of a parable like the One-Minute Manager and the E-Myth. If you like business books, it’s

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Posted in Books

Why ‘Storage Wars’ is the Perfect Show for America

Storage Wars is a reality show on A&E.   The premise is when people stop paying the rent on their storage unit, it goes up for auction.  Bidders can’t enter the unit, but can look in from the door and get

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Posted in Entertainment, Marketing, Philosophy

Experiencing Higher Than Normal Call Volume

“Experiencing higher than normal call volume.” I doubt it.  I think it’s far more likely you laid off customer support personnel in the recession and don’t have the workforce to handle customers any more. If you are frequently “experiencing higher

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Posted in Business Profiles

Should Airlines Show Their Seat Maps?

seat map

Seat Maps Should Airlines show their seat map to customers shopping for tickets?  I’m going to argue they should not.  Not all do (kudos to them), but many have started to show the seat to customers before they buy their

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Posted in Business Profiles, Travel
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