295: A Local Service Business that Scales – From Zero to $60k a Month in Revenue

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Chris schwab

Note: Click here to download Chris’ top tips for starting and growing a local service business that scales from this episode.

“I tell people I work on my cleaning business about an hour a day because 5 minutes doesn’t seem believable,” Chris Schwab said.

Chris is the founder of ThinkMaids.com, a residential house cleaning service in the Washington DC area he started on the side while still a university student.

Less than two years later, the business is doing $60k a month worth of cleaning work, all without Chris ever lifting a mop or dusting a shelf himself.

In this episode, Chris shares some of the unique tactics he used to start and grow his cleaning business, and then remove himself from the day-to-day operations.

Tune in to hear how Chris came up with the idea for his cleaning business, how he found his first customers and cleaners, and how he manages the entire business remotely.

Download the Free PDF Highlight Reel:

local service business

Click here to download Chris’ top tips for starting and growing a local service business.

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Learn:

  • How Chris landed on the cleaning niche (hint: it wasn’t some crazy passion for dust-free shelves).
  • How he found his first clients and cleaners.
  • His unique hiring process for professional cleaning teams.
  • The marketing strategies that gave his business a competitive advantage.
  • Chris’ pricing and promotion tactics.
  • His biggest and most stressful mistakes in the first year of Think Maids.
  • How he successfully outsourced the day-to-day operations — and how that’s led to two new businesses.
  • Chris’ #1 tip for Side Hustle Nation.

Links:

Download the Free PDF Highlight Reel:

Click here to download Chris’ top tips for starting and growing a local service business.

6 thoughts on “295: A Local Service Business that Scales – From Zero to $60k a Month in Revenue”

  1. When you started out, what did you do about insurance or the worry about theft from one of your cleaning crews? Did you only hire crews from companies that carried insurance? Did you have to have your own bond?

  2. Hey Jim – Chris here!

    When I first started out I deliberately chose to work with contractors who already had insurance, and also got insurance that covered contractors on the job.

    • Hey Chris,

      Great idea and awesome episode. My only question after listening is what kept the independent contractors from swooping in and offering the clients that came to you to just go to them directly next time?

      Kevin

  3. I enjoyed this episode! I do have a question: when you refer to cleaning teams, what does that mean? Do you send cleaners in pairs to a job site? I’m just curious how this works. I have hired cleaners off and on, and they have either worked solo or as a pair.

    Also, when you are paying the cleaners and Virtual assistants, are they considered independent contractors? Thank you for a wonderful episode!

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